Thank you for taking the steps to identify and remove accessibility barriers at your business Proudly Accessible Dubuque will spread the word to your customers - both existing and new.

There are four main categories in our General Survey:

and a Special Section for Accessible Lodging. Complete only the categories that pertain to your business. For example, if you don't have a parking lot available for your customers, do not complete the "Parking" section. If your business does not have a restroom available to the public, do not complete "Restrooms".

1. Proudly Accessible Dubuque window clings for your place of business


2. Permission to use the Proudly Accessible Dubuque logo in all your advertising


3. Listing on this Proudly Accessible Dubuque web site.


4. Special listing on the Dubuque Area Chamber of Commerce web site


5. Special listing in this year's Dubuque Convention and Visitor's Guide


6. Inclusion in our regular media blitzes


7. Increased customer base and improved customer relations


8. Possible tax credits and deductions: Expenses for any changes that you make at your place of business to improve accessibility may entitle you to a tax credit and/or deduction. See Tax Advantages on this web site, Tax Incentives Packet on the Americans with Disabilities Act or obtain IRS Publications 334 and 535, and/or Form 8826.

If you don't score 100%, submit your survey as is and we will get back to you with reasonable, practical, cost effective solutions to make your businesses more accessible for all your customers!

 

Survey Instructions

It's so easy! All the questions are Yes, No or N/A, and we've added lots of illustrations. You only need to complete the categories that pertain to your business. The only tools you'll need are a tape measure and a level. It takes a typical business 45 minutes to an hour to complete the survey

Step 1: Download the worksheet, especially if you have a parking lot and/or a public restrooms. Having this document will make it easier for you to take the measurements (or give to your maintenance crew).

Step 2: If you can't answer "Yes" to some questions, we give you "Helpful Hints". Just position your cursor over the "No" button of the question and the Helpful Hints will pop-up. Or type your question(s) in the Question/Comments Box, finish and submit your Survey and we'll get right back to you. (If you are in the Lodging business, first complete and submit the Survey. We have a few extra questions for you, summarized on your own page. When we get your Survey, we'll contact you to ask about the rest.)

Step 3: When you're ready, fill in your general information, complete the on-line survey and submit.

 

 

SURVEY

General information

Business Name
Business Address
Telephone as (###-###-####)
E-mail
Owner/Manager
Building or Parking Lot Owner

Person Completing Survey
I certify that these answers are true and complete.

 

 

 

 

Accessible Parking Survey
Or
If Customers Can't Park
They Can't Come In


 

Please note: Parking stalls and signs are often referred to as "Handicapped".
Most people with disabilities prefer the word "Accessible".

 

1. Is there a parking lot at your business?


  Yes   No
If No, you should skip the Parking Survey and go directly to Accessible Entrance.

 

Owners and tenants are each liable for accessibility improvements to parking lots and buildings.

All accessible parking spaces must be a minimum 8-feet (96-inches) wide. The first accessible parking space must be a van accessible space, which has a larger access aisle (the adjacent striped area).

An accessible route goes directly from the access aisle to the accessible entrance. It must have no curbs, bumps or barriers. The route must not go into or through any traffic areas.

An unobstructed access aisle next to the parking space is important for people who use a variety of mobility devices, and is critical for people whose vehicles have lifts to enter and exit the vehicle.

 



2. Is there at least one 8-foot-wide van accessible parking space with:

1. a van-accessible parking sign placed 60 inches from the parking surface to the bottom of the sign, and



2. an 8-foot-wide (96-inches) marked access aisle adjacent to the space?







  Yes   No

3 . Based on the chart below, does your lot have enough accessible and van-accessible spaces?

Total parking spaces		Required number of van-accessible spaces in Parking Lot
1 to 25		1 van space
26 to 50		1 standard space + van
51 to 75		2 standard spaces + 1 van
76 to 100		3 standard spaces + 1 van
101 to 150		4 standard spaces + 1 van
151 to 200		5 standard spaces + 1 van
201 to 300		6 standard spaces + 1 van
301 to 400		7 standard spaces + 1 van
401 to 500		7 standard spaces + 2 vans
501 to 1000		2 % of total spaces; 1 in every 8 accessible spaces must be van-accessible
1001 and over		20 + 1 extra space for each hundred spaces over 1000; 1 in every 8 accessible


  Yes   No

4. Is each non-van accessible parking space at least 8-feet wide with:

1. An accessible parking sign placed 60 inches from the parking surface to the bottom of the sign, and







2. An 5-foot-wide access aisle adjacent to the space, and







3. an accessible route connecting the marked access aisle to an accessible entrance?





  Yes   No

Parking should be on a relatively flat surface to prevent a wheelchair user from rolling away from his or her vehicle and to allow for many vehicle lifts to operate correctly.

For someone with mobility problems, a steep parking area is difficult and can be very dangerous. To make it easier for all your customers, we'll help you determine if your parking area is too steep – if it has too much slope.

Look at the illustration below. Measuring slope is easy. Hold your level so one end is at the top of the slope and the bubble is centered. Measure from the other end down to the ground.

A 2% slope equals 1/2-inch rise in a 24- inch run. This means:

-If you have a 24-inch-long level, you should have 1/2-inch or less to the ground at the other end.
-If you have a 36-inch-long level, you should have 3/4-inch or less to the ground at the other end.
-If you have a 48-inch-long level, you should have 1-inch or less to the ground at the other end.

 



5. Is the accessible parking located on level ground with no more than a 2% cross slope in any direction?


  Yes   No

6. Accessible parking should be closest to the door. Is all the accessible parking located on the shortest direct route of travel from the access aisles(s) to the accessible entrance?


  Yes   No

7. Does this direct, accessible route of travel from each parking access aisle to the accessible entrance:

1. include a curb cut or ramp (where necessary) and







2. have no steps, and



3. measure at least 36-inches-wide, and



4. have a surface that is firm, stable, and slip-resistant?





  Yes   No

For persons who use a cane because of limited vision, an object must be detectable by their cane for them to realize it is there. This means an object that protrudes more than 4-inches must be within 27 inches of the ground and objects hanging or mounted overhead must be higher than 80 inches from the ground. It is not necessary to remove objects like mailboxes that protrude from the wall less than 4 inches.

 



8. Is there a direct route of travel from the parking access aisle to the accessible entrance that is free of protruding or overhanging objects that would not be detected by a person using his or her cane?


  Yes   No

Parking Questions or Comments:

 

 

 

Accessible Entrance Survey
Or
If Customers Can't Get In,
What's the Point?


 

Better access means more customers, which means more business

 

1. Is there a ramp between your parking area and your front door?


  Yes   No
If No, skip to question 4.

 

For someone with mobility problems, a steep ramp is difficult and can be very dangerous. To make it easier for all your customers, we'll help you determine if your entrance ramp is too steep – if it has too much slope.

Look at the illustration below. Measuring slope is easy. Hold your level so one end is at the top of the slope and the bubble is centered. Measure from the other end down to the ground.

A 2% slope equals 1/2-inch rise in a 24-inch run. This means:

-If you have a 24-inch-long level, you should have 1/2-inch or less to the ground at the other end.
-If you have a 36-inch-long level, you should have 3/4-inch or less to the ground at the other end.
-If you have a 48-inch-long level, you should have 1-inch or less to the ground at the other end.

 



2. Do all ramps (not counting curb cuts) along the route, from the parking up to the accessible entrance, have a slope of 2% or less?


  Yes   No

Long ramps are more difficult to navigate, especially in a wheelchair, so there are special requirements to make it easier. In some situations, a sidewalk is used instead of a ramp to get up a hill to the entrance.

 

3. If your ramp or sidewalk is longer than 6 feet, does it have:

1. railings on both sides that are 34- to 38-inches-high and







2. a clear width between the two railings of at least 36 inches, and



3. a 5-foot-square level rest area every 30 feet along the length of the ramp/sidewalk?









  Yes   No   N/A

Doors that are narrower than 32 inches, heavy or double can be difficult for a variety of people. Consider automatic door openers or a doorbell and signage for assistance.

People with limited strength or mobility in their hands often cannot use doorknobs that require twisting or turning.

 

4. Is the exterior accessible entrance:

1. step less or ramped; with



2. a door that provides at least a 32 inch wide clear opening, and







3. a door handle that is no higher than 48 inches and operable with a closed fist, and






4. a door that can be easily opened by someone with limited strength (example: as strong as a 5-year-old child), and



5. a threshold that is a maximum of 3/4-inches-high and beveled.





  Yes   No

5. Is there at least 18 inches of clear wall space on the pull side of the door next to the handles?




  Yes   No

6. If the main entrance to your business is not accessible, does it have a sign directing people to the accessible entrance?




  Yes   No   N/A

Entrance Questions or Comments:

 

 

 

Access To Goods & Services
Inside Your Business Survey
Or
This Is The Point

 

Ideally, customers should be able to obtain goods and services without assistance.

 

1. Can a customer travel throughout the public areas to all goods and services by following a route that:

1. is at least 36-inches-wide and free of obstructions, and



2. includes turn-around areas at the ends of aisles that are either 5 foot circles or T-shaped spaces so wheelchair users don't have to back out and






3. has a surface that is firm, stable, and slip-resistant, and



4. is without rugs. (If rugs exist, are they low-pile, tightly woven and securely attached or rubberized along the edges?)





  Yes   No

For persons who use a cane because of limited vision, an object must be detectable by their cane for them to realize it is there. This means an object that protrudes more than 4-inches must be within 27 inches of the ground and objects hanging or mounted overhead must be higher than 80 inches from the ground. It is not necessary to remove objects like mailboxes that protrude from the wall less than 4 inches.

 



2. Can a customer travel throughout the public areas to all goods and services by following a route that is free of protruding or overhanging objects that would not be detected by a person using his or her cane?


  Yes   No

In order for all customers to feel welcome, they must be able to get to all areas of your business. Providing people the opportunity to independently travel through your store increases the likelihood of purchases.

 

3. Do all interior doors in public areas:

1. provide at least a 32-inch-wide clear opening, and







2. have door handles located no higher than 48 inches that are operable with a closed fist, and






3. have an opening force of five pounds or less (light enough for a 5-year old child to open), and



4. have beveled thresholds of 1/2 inch or less?





  Yes   No

Wheelchairs are often higher and wider than regular chairs. Seating areas with tables in restaurants, conference rooms, etc. should accommodate them.

 

4. Do seating areas (i.e. conference rooms, restaurant seating) have:

1. 36 inch aisles between at least 5% of the tables when in use, and







2. tables that are between 28- and 34-inches-high, and







3. tables with knee space underneath that is at least 27-inches-high, 30-inches-wide, and 19-inches-deep?





  Yes   No   N/A

5. Is there at least one service counter or checkout area that is not more than 36-inches-high?


  Yes   No   N/A

Many people have limited ability to reach very far or very high, especially those using a wheelchair. A person using a wheelchair can usually reach something directly in front of them that is between 15- and 48-inches-high or up to 54-inches-high if a side reach is possible. For items that cannot be located in this area, add a sign that offers ready assistance from store associates.

 



6. Is a range of products, brochures, etc., available on shelving that someone using a wheelchair can reach? (Or if relocation of products isn't possible, have you implemented alternatives like offering ready assistance, or relocating top sellers to lower shelves?)


  Yes   No

Elevators

7. Does your facility have an elevator or lift?


  Yes   No
If no, skip questions 8, 9 and 10.

 

8. Does your elevator / lift have

1. both visible and verbal or audible door opening/closing and floor indicators (one tone = up, two tones = down), and



2. call buttons in the hallway no higher than 42 inches, and



3. controls inside the cab with raised or Braille lettering, and



4. a sign on both doorjambs at each floor identifying the floor in raised or Braille letters?





  Yes   No   N/A

9. If an emergency intercom is provided, is it usable without voice communication and is it identified by Braille or raised letters?


  Yes   No   N/A

10. If you have a lift or elevator,

1. can it be used without assistance or is a call button provided, and



2. is there at least 30 by 48 inches of clear space in front of the controls for a person using a wheelchair to approach and reach them, and



3. are controls between 15- and 48-inches-high (up to 54 inches if a side approach is possible)?





  Yes   No

Access to Goods Questions or Comments:

 

 

 

Accessible Restrooms Survey
Or
Well, You Know!


 

If the public is allowed to use restrooms, the restrooms should be accessible.

 

1. Does your business contain any public restrooms?


  Yes   No
(if no, you may skip the Restroom Section and submit your survey)

 

2. Is there at least one public restroom, unisex if necessary, with a door that

1. has a door that provides at least a 32-inch-wide clear opening, and






2. has door handles located no higher than 48 inches that are operable with a closed fist, and






3. has a door with a very light opening force (light enough for a 5-year old child to open), and



4. has a beveled threshold of 1/2 inch or less and



5. has enough maneuvering space for a person using a wheelchair? (A person using a wheelchair needs 36 inches clear floor space for forward movement and a 5 foot diameter or a T-shaped clear space to make turns.)







  Yes   No

3. Does the restroom or stall have:

1. door hardware operated with a closed fist, and







2. an area at least 5 feet by 5 feet clear of the door swing, OR an area 36 by 69 inches, OR an area 48 by 69 inches, and






3. grab bars behind and on the side wall nearest the toilet, and






4. a toilet seat 17 to 19 inches high?









  Yes   No

4. Is there a 36 inch unobstructed path to all fixtures in the restroom?


  Yes   No

5. Is the sink:

1. located so there is a 30x48 inch clear space in front for parking a wheelchair, and







2. rim no higher than 34 inches, and clearance at least 29 inches from the floor to the bottom of the sink, excluding pipes, and







3. equipped with a faucet that can be operated with one closed fist?









  Yes   No

6. Are soap, towel and other dispensers usable with a closed fist and located where someone using a wheelchair can reach (between 15- and 48-inches high or up to 54-inches-high if a side approach is possible)?




  Yes   No

7. Is there mirror located so that the bottom edge of the mirror surface is 40 inches high or lower?




  Yes   No

Restrooms Questions or Comments:

 

 

 

Submit Your Survey

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