Parking and getting customers into the building is the top priority for accessibility improvements.
Please note: Parking stalls and signs are often referred to as "Handicapped". People with disabilities prefer the word "Accessible".
Better access means more customers which means more business
Ideally, customers should be able to obtain goods and services without assistance.
People with Disabilities have $220 Billion in Discretionary Spending Power. 63% make most of their purchases in a store. 66% chose businesses where they have received good service related to their disability**
c. includes turn around areas that are either 5 foot circles or T-shaped spaces at the ends of aisles so wheelchair user don’t have to back out and
**U.S.Census Bureau and www.realisinf-potential.org/ews.the-walk-away-pound/findings.html
If the public is allowed to use restrooms, the restrooms should be accessible.